It’s that time again to go behind the scenes and meet a member of the Beeyoutiful team. Today’s staff interview is with Toni Gatlin.
What are you in charge of at Beeyoutiful?
I’ve shared the job of customer service with Mary for the past two years, answering almost all the phone calls, so if you’ve called in, you have almost certainly heard my voice! You’ll also find me through our website’s live chat feature, or by contacting us through the website or by email.
We recently hired more help in the Customer Service department, so I’m not on the phones very often anymore. My responsibilities now revolve around content development, which means I manage the blog and edit all of our written content (such as email newsletters, product descriptions, and catalog articles) prior to publication, and I also manage our social media efforts. I’m tasked as well with overseeing our reseller program that helps get Beeyoutiful products into your local health-food store.
What do you do every day?
I answer your emails and oversee product reviews, and maintain our blog and social media channels (Facebook, Twitter, Pinterest, and Instagram). Most days, I work on some kind of writing or editing project that’s related to an upcoming blog post or sale announcement, as well as chipping away at bigger long-term projects like developing e-books or email subscription series.
What can customers count on you for?
I can be counted on to answer your emails quickly and with a smile, and to help with whatever our Beeyoutiful friends need, whether that’s to place an order or just ask about a product. If I don’t know the answer, I’ll track it down and get back in touch as soon as I find it out!
What do you do to support your own health?
It’s very important to me to support my body today, while I’m relatively young and healthy, so that I can maintain energy and strength for the future. I think of it as deciding now how I want to feel later when I’m 80 years old! Getting plenty of sleep and having regular gentle exercise really helps me feel my best, so those are high priorities in my schedule.
I have access to a wonderful year-round farmers market, so I try to eat fresh, local, whole foods as much as I can. I also make use of many Beeyoutiful supplements to keep my immune system strong and fill in any nutritional gaps. Some of my favorite products are ProMiSe Blend, our new liquid Folate, Liquid Chlorophyll, and Digestive Enzymes and probiotics.
When you’re not working on Beeyoutiful projects, what’s one way that you enjoy spending your time?
When given half a chance, I’ll stick my nose in a book! I also spend a lot of time at my sewing machine. My newest creative hobby is leather working, which I’m enjoying very much. When I step away from my projects long enough to sit still for a while, sometimes I’ll doodle or color or do crossword puzzles while watching a movie with my husband.